Shipping policy
Pennyworth’s, inc.’s Shipping and Delivery Policy, which is which is incorporated into Pennyworth’s, inc.’s TERMS OF USE is as follows:
1. Shipping Method
As part of the order procedure, you will be asked to select your preferred shipping method, and your shipping cost, if any, will depend on the method you select. We will inform you of the shipping costs for the shipment method you select in the order summary displayed on the site before you confirm your order. This amount will be payable by you in addition to the price, including taxes, of the goods ordered.
Most items will ship via UPS or USPS and require a valid shipping address. Some carriers generally will not ship to a P.O. Box or military address.
2. Shipping Costs and Timing
During the ordering procedure, we will inform you of the estimated time required for delivery and the various forms of delivery available for the goods purchased. We provide free shipping to most destinations in the Contiguous United States for purchases over $125. The following shipping tables show fees for various shipping options:
Orders over $125
|
Shipping Option |
Contiguous US States |
PR, AK, HI |
|||
|---|---|---|---|---|---|
| Standard Shipping (3-5 business Days) | Free | $5 | |||
| Standard Ground Shipping (12 business days) | N/A | Free | |||
| Expedited Shipping (2 business days) | $30 | $50 | |||
Orders under $125
|
Shipping Option |
Contiguous US States |
PR, AK, HI |
|||
|---|---|---|---|---|---|
| Standard Shipping (3-5 business Days) | $10 | $15 | |||
| Expedited Shipping (2 business days) | $30 | $50 | |||
In some cases, certain delivery options may not be available, may require additional shipping fees or may take longer. Items subject to these additional shipping and delivery charges will be communicated during the ordering procedures and may not be eligible for any reduced or free shipping offers.
All orders placed before 5pm ET by business days for products in our warehouse will ship the business next day. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order. Please be advised that orders are not typically processed and deliveries are not typically made on weekends or holidays.
If your order or a part of your order is not able to ship without material delay for any reason, Customer Service will contact you to provide more details and an estimated shipping date. Customer Service can be reached at (781) 595-6710 or at info@shoppennyworths.com
3. Missing Items
Most packages are shipped using UPS or USPS and will have guaranteed delivery. If you believe your package is missing please contact us at info@shoppennyworths.com immediately so we can initiate a claim. If a package has been lost in transit we will provide a replacement free of charge, or refund your original payment method if a replacement is not available. We are not responsible for packages misdelivered due to incorrect mailing address provided at time of order placement, or theft of package after the delivery service has completed delivery. If you are worried about package theft we suggest providing a secure delivery address when placing your order or ensuring a trusted person is available to receive the order at time of delivery.